Senior Analyst, Deal Operations and Strategy

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of App Dynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization.

Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy‑driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x Dev Ops efficiency.

With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

The Senior Deal Desk Analyst at Harness plays a critical role in partnering with our sales team to drive sales success, by ensuring efficient and strategic deal execution.

This role is responsible for the quoting and deal operations processes, collaborating with cross‑functional teams especially Harness Sales Team, Legal, Finance and Rev Ops teams, by providing valuable insights to optimize deal structures and contract negotiations.

• Deal Strategy and Structuring:
  Collaborate with sales teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs. Analyze deal structures and pricing to maximize revenue while considering competitive dynamics and market conditions.
• Cross‑functional
  
  Collaboration:
  
  Work closely with Sales, Finance, Legal, Rev Ops and other teams to review, approve, and streamline deal processes. Ensure compliance with company policies and legal requirements.
• Process Optimization:
  Be part of the Deal Ops team who continuously improve deal desk processes, tools, and workflows to enhance efficiency and effectiveness.
• Training and Enablement:
  Be part of the Deal Ops team who provide training and guidance to sales teams on deal desk processes, pricing strategies, and contract negotiations. Ensure that sales teams are equipped with the necessary knowledge to navigate complex deals.

• Bachelor's degree in Business, Finance, or related field.
• 5+ years of experience in deal desk, pricing strategy, sales operations, or related roles, with a strong preference for those who have worked in the software/technology industry.
• Strong analytical and problem‑solving skills, with the ability to work with complex data and make informed decisions.
• Excellent communication and negotiation skills.
• Proficiency in Salesforce and CPQ or other related quoting systems.
• Strong knowledge of contract terms, legal implications, and risk assessment.
• Ability to thrive in a fast‑paced, dynamic environment and adapt to changing priorities.

This is a hybrid role based in our Boston or New York offices, with an expectation of working onsite three days per week.

• Competitive salary
• Competitive healthcare benefits
• Flexible spending account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Employee Assistance Program (EAP)
• Quarterly Harness TGIF-Off / 4 days
• Monthly, quarterly, and annual social and team‑building events
• Monthly internet reimbursement
• Commuter benefits

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to…