Director, Software Development

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are seeking an experienced Director, Software Development to lead the development and management of PTC Perc products, including Perc Ultra SMP (32-bit) and Perc 64 (64-bit). This role combines technical leadership, product strategy, and customer engagement for defense-related software solutions. Both products are built from a common source base and run on Linux OS (Red Hat/Rocky/Ubuntu/Raspberry Pi OS) with Intel or ARM processors.

You will manage a small technical team, oversee product development and delivery, maintain internal infrastructure, and collaborate across departments to ensure product success in highly specialized markets.

• Manage a team of 2 technical resources.
• Perform all standard PTC manager HR functions: performance reviews, development planning, task assignment, and issue resolution.
• Monitor development progress, review work products, and implement course corrections as needed.

• Direct all development activities for Perc products, including bug fixes, enhancements, and major releases.
• Train staff on development processes, procedures, and product internals.
• Review and test code changes before merging into trunk or release branches.
• Develop and maintain regression tests for bug fixes and new features.
• Monitor nightly build results, identify errors/warnings, and implement corrections.
• Build/test/release Perc product versions; produce Release Notes; update and package documentation; publish releases on PTC secure download servers.
• Work with CPG Dev Tools Manager to modify License Manager for licensing changes (e.g., adding PVM Protect license).

• Manage and maintain internal Perc R&D infrastructure:
  • Source code management systems
  • Bug reporting systems
  • Nightly build and backup systems
  • Ensure proper operation of custom Docker containers in the San Diego Data Center.

• Engage with defense industry organizations and monitor news sources for market opportunities.
• Collaborate with PTC Federal Aerospace & Defense teams to identify and engage with defense technology contacts.
• Identify and develop partnerships to expand Perc's marketability with partner products.

• Define and manage Perc product strategy, roadmaps, and release schedules.
• Maintain partner relationships to support current and future mutual customers.
• Collaborate with marketing to create product positioning, competitive analysis, value propositions, feature benefits, demos, release announcements, videos, promotional content, webinars, or trade show events.
• Assist with staffing marketing events for CPG Developer Tools products.

• Build long-term trust with Perc customers’ technical teams.
• Ensure timely resolution of customer issues to maximize satisfaction and ARR retention growth.
• Monitor support case status, assign cases, and review knowledge base articles.
• Create and maintain product tutorials and technical notes.
• Monitor active evaluators and assist sales representatives with customer situations.
• Become a trusted source of knowledge regarding industry trends and best practices in developing Java-based real-time embedded systems.

• Support sales teams with demos, technical questions, and RFP responses.
• Attend and present at industry events (e.g., Embedded World, MOSA Summit) to drive leads and gather requirements.
• Work with sales to recommend upgrades and support transitions to new releases.

• Education: Bachelor's degree in Electrical Engineering, Computer Science, or equivalent (Advanced degree preferred).
• Experience: Minimum…