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IT Service Desk Associate — ServiceNow & LMS
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-09
Listing for:
Cynet systems Inc
Full Time
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
A technology support company in Boston is looking for a dedicated support team member to handle incoming requests and assist with account setups. Responsibilities include following up on support tickets and collaborating with the LMS team for account merges. The ideal candidate has excellent customer service skills, attention to detail, and proficiency in Microsoft Office. Bilingual skills are preferred. This is a great opportunity to work in a fast-paced IT environment while supporting educators.
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Position Requirements
10+ Years
work experience
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