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Technical Support HelpDesk/Support IT Support Systems Administrator

Senior IT Support Specialist - Windows 11 & Microsoft 365

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: General Dynamics - IT
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology and services company is seeking an experienced IT Support Specialist - Senior in Boston, MA to provide Tier 2 and Tier 3 support for a diverse user base. The ideal candidate will have over 5 years of experience in IT support, expertise in troubleshooting Windows 11 and Microsoft 365 applications, and strong customer service skills. This role requires the ability to work independently and effectively communicate with a wide range of technical teams.

Compensation is competitive, with a likely hourly rate between $29.52 - $32.20.
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Position Requirements
10+ Years work experience
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