Epic Resolute Applications Analyst

Position Summary

Applications Analyst II with Epic Resolute Professional Billing (PB), Epic Resolute Hospital Billing (HB), Epic Resolute HB/PB Claims, or other relevant Epic certification is preferred.

• The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies.
• The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements.
• The Applications Analyst II functions as a technical liaison and broker of services with various vendors.
• The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel.
• The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities.
• This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.

• Bachelor's degree preferred.

• Requires at least 2+ years relevant experience in either of the following:
  Business systems analysis, preferably across multiple hardware and software platforms, or Business unit experience that includes working closely with IT in the development and implementation of systems.

• Knowledge of the assigned business area's products and processes.
• Strong technical knowledge and ability to express complex technical concepts in terms that are understandable to the business.
• Understanding of project management concepts in planning and implementing multiple projects in a cross‑functional environment.
• Strong written communication skills, including project documentation and technical writing.
• Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
• Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
• Ability to solve problems often spanning multiple environments in a business area.
• Understanding how IT affects an organization and ability to link it to redesigned business process.
• Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
• Proficiency in Microsoft Office products.

• Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.

• Previous experience in business process re‑engineering or process improvement is desirable, involving broad‑based information systems and utilizing tools and techniques to effect business change.
• Experience in the strategic use of technology in managing and growing a business.
• Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus.