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Enterprise Solution Architect, MarTech Focus

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: American Family Insurance
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Cloud Computing, IT Consultant, Data Engineer
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

We are seeking a highly skilled and motivated Solution Architect to join our architecture team and to help drive the future of our Marketing Technology strategy. The ideal candidate will have a deep understanding of marketing automation, data management, and architecture concerns. You will have a deep understanding of the Salesforce platform and a proven track record of designing and implementing complex solutions and will be responsible for defining the target state vision, creating a roadmap for achieving it, and collaborating with cross‑functional teams to ensure successful execution.

This will be an opportunity that will play a critical role in shaping the future of our marketing technology capabilities and driving business growth.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations:
Madison, WI 53783;
Boston, MA 02110. Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston). #LI-Hybrid

Compensation & Benefits

Position Compensation Range:
Salary. Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Key Responsibilities
  • Architectural Vision and Strategy:

    • Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data
      360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.

    • Develop and maintain a comprehensive roadmap that outlines the transition from the current state to the target state, including transitional architectures and key milestones.

    • Collaborate with key business stakeholders to understand their needs and translate them into technical requirements and architectural designs.

    • Create and maintain comprehensive architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.

  • Current State Analysis and Documentation:

    • Conduct a thorough assessment of the current state marketing technology landscape, including all existing systems, vendor solutions, and data flows.

    • Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.

  • Data Strategy and Management:

    • Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes

    • Develop a strong foundation for data management, including data modeling, data integration, and data governance. Including

  • Collaboration and Leadership:

    • Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.

    • Provide technical leadership and guidance to the development teams throughout the implementation lifecycle.

Qualifications
  • Proven experience in a Solution Architecture or similar role, with of marketing technology.

  • In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data
    360.

  • Strong understanding of enterprise and systems architecture principles and best practices.

  • Demonstrated ability to understand and work with data at a detailed level as it is leveraged across end-to-end processes.

  • Excellent analytical, problem‑solving, and communication skills, with the ability to effectively engage with both technical and non‑technical stakeholders.

  • Experience in developing and executing a technology roadmap.

Desired Qualifications
  • Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.

  • Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and Mule Soft.

  • Familiarity with Agile and Dev Ops methodologies.

  • Experience in a large‑scale enterprise environment.

Licenses:
Not Applicable.

Travel Requirements:
Up to 10%.

Physical Requirements:

Work that primarily involves sitting/standing.

Working Conditions:

Not Applicable.

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