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IT Support Systems Administrator

Desktop Support Operations Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: firstPRO, Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology services company in Boston is seeking a Desktop Support Manager to oversee the daily operations and staff of the Desktop Support team. This leadership role focuses on ensuring reliable end-user technology operation within a clinical and administrative setting. Responsibilities include mentoring technicians, managing operational workflows, and providing exceptional customer service. Candidates should have strong leadership skills and experience with Service Now.

This position is crucial to ensuring efficient support and standardization across various sites.
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