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Back Bay - Shift Leader

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: Sweetgreen
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Sweetgreen -  - Responsibilities:
Step into any station at any point in the shift during peak hours, callouts, or understaffed shifts.;
First-level handling of customer concerns and managing allergy-related orders to prevent cross-contamination.;
Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.;
Use clear verbal communication to delegate tasks, solve problems in real time, and align team and customer needs.;
Monitor food quality, order accuracy, safety protocols, and digital reporting.
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