IT Quality Engineer

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top‑rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values‑based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized.

Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history.

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an IT Quality Engineer to join our Boston‑based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands‑on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience.

Candidates should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work.

The Quality Engineering role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our automation engineering activities.

• Play a hands‑on role in testing of all primary Policy and supplementary applications, including critical third‑party integrations such as Hyland OnBase Workflow.
• Design, write, and maintain automated test scripts.
• Run automated test cases and analyze the results to ensure the application meets the requirements.
• Integrate automated tests into CI/CD pipelines.
• Collaborate with offshore and onsite teammates to develop and execute effective long‑term automation test plans and regression suites.
• Participate in the overall test planning & execution of Policy team testing objectives (test planning, design, execution, defect management, and reporting).
• Collaborate with onsite engineers and offshore testing partners to develop and execute test scenarios to determine data quality and integrity.
• Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
• Collaborate with peers and management to develop process standards and/or enhancements to prevent the recurrence of defects/bugs.
• Work with cross‑functional teams to ensure quality throughout the software development lifecycle.
• Participate in troubleshooting sessions with development teams for timely turnaround of critical issues.
• Understanding quality metrics and implementing measurements to determine test effectiveness and efficiency.
• Adhering to best practices in analysis & documentation.

• Minimum of 5 years of IT Quality Engineering experience or experience in a similar field.
• Experience in Test Automation tools and CI/CD pipelines.
• Strong knowledge of at least one programming language.
• Knowledge of best practices in test automation framework.
• Experience in QE roles supporting complex systems development or packaged software implementation efforts.
• Hands‑on style with strong problem‑solving abilities and a keen attention to detail. Strong…