Enterprise Resource Planning; ERP Director

About the Office of the Comptroller

The Office of the Comptroller ensures that the more than $50 billion in annual transactions authorized by the general appropriations act and supplemental appropriations are executed in accordance with all statutory requirements and recorded in compliance with accounting standards. We also oversee capital assets, federal funding inflows, and other transactions. We own and maintain statewide payments and payroll systems, safeguarding critical financial information.

We operate in support of our partners, the financial staff at more than 150 departments and agencies across the Commonwealth.

As stewards of the public trust, we aspire to inspire confidence by maintaining our core principles: clarity, integrity, and accountability.

We are seeking an experienced ERP Director to lead the Statewide ERP Management Team (SEMT) in the Comptroller Technology Group (CTG). This role is accountable for ensuring the ERP platform reliably supports statewide fiscal cycles, secure system controls, stable operations, and audit‑ready system configurations. The new financial and ledger system is being implemented in February 2026, followed by a payroll and human capital management system in 2026‑2027.

The ERP Director will lead the transition and ongoing management of these systems, which execute an annual budget of over $60 billion and serve nearly 140,000 employees in 170+ departments.

• Lead SEMT’s day‑to‑day execution including staffing, prioritization, performance management, and team development.
• Manage the operational health of ERP services supporting statewide fiscal activity by understanding critical cycles, controls, dependencies, and deadlines and ensuring reliable outcomes.
• Serve as CTR’s primary day‑to‑day technical lead to ensure payments and fiscal processing stability, release readiness, and timely resolution of defects impacting agencies.
• Establish and maintain disciplined operating practices for intake, triage, root‑cause analysis, backlog management, release readiness, and change coordination.
• Direct testing and validation practices including UAT support, regression readiness, release notes, and go/no‑go coordination to ensure safe, predictable production changes.
• Develop and maintain consistent documentation, SOPs, and knowledge management so the team can operate with clarity.
• Define and track service outcomes of incident aging, SLA/OLA performance, defect/backlog health, release readiness, and partner satisfaction and drive continuous improvement based on measurable results.
• Partner with internal CTR teams on aligning priorities, reporting needs, integrations, and agency communications, ensuring stakeholders receive timely and accurate information.
• Ensure ERP platforms support audit and compliance requirements by maintaining secure configurations, system logging, and other disciplines that enable business units to meet internal controls and audit standards.
• Coordinate with risk and compliance stakeholders to manage controls and remediation.
• Develop and support a high‑performing team through coaching, clear expectations, skill development, and succession planning in a lean environment.
• Continuously improve partner experience and internal execution by simplifying workflows and strengthening control points without compromising compliance.

• Agency & Partner Support: external customer support, issue intake/triage, partner communications.
• Business Processing: fiscal workflow expertise, requirements, validation/testing support, cycle execution support.
• Platform Management: platform stewardship, release/change coordination, configuration oversight, system integrity.

$120,000 – $145,000 per year (fixed range, not subject to negotiation).

As a Commonwealth employee, you enjoy a comprehensive benefits package that may include paid vacation, sick and personal leave, health/dental/vision insurance through the Commonwealth Group Insurance, optional pre‑tax Health Savings Account plans, life insurance, long‑term disability, deferred compensation, tuition remission, pre‑tax commuter accounts, and more. Eligibility and…