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Senior SaaS Support & Strategy Lead; Premier Accounts
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-02
Listing for:
Iterable
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading customer engagement platform is seeking a passionate Senior Technical Support Specialist to foster customer relationships and solve technical issues. In this role, you will act as a strategic partner, providing exceptional support to customers while collaborating with cross-functional teams. Ideal candidates should have a proven track record in quality customer service and technical problem-solving, along with experience in tools like Zendesk and Datadog.
Comprehensive benefits are included, plus competitive compensation ranging from $80,000 to $124,500 depending on experience.
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Position Requirements
10+ Years
work experience
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