Cyber Risk Resiliency Engineer

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

We are seeking a dedicated and experienced Cyber Resiliency Engineer with a strong focus on our enterprise Business Continuity Planning and Disaster Recovery. Business Impact Analysis (BIA) Tool. In this role, you will provide comprehensive operational and engineering support, serving as the primary owner for the BIA environment from end to end.

What you'll do...

• End-to-End Ownership: Take complete engineering and operational accountability for the enterprise Business Impact Analysis (BIA) Tool environment, ensuring its stability, availability, and performance.

• System Functionality & Maintenance: Oversee the day-to-day functionality, proactive maintenance, and ongoing health checks of the BIA tool and its associated infrastructure.

• Performance Optimization: Proactively monitor the BIA tool's performance, identify bottlenecks, and implement optimizations to ensure efficient operation and responsiveness.

• Escalation Management: Serve as the primary point for all BIA tool-related escalations, diagnosing issues, coordinating with relevant teams, and driving timely resolution to minimize business impact.

• Customer & Stakeholder Interfacing: Act as a key liaison with internal customers and business stakeholders, gathering requirements, providing technical guidance, and ensuring the tool effectively meets their needs for business impact analysis.

• SaaS and BCP/DR Tool Support: including license management, coordinating technical support, evaluating new features, and overseeing upgrades.

• Monthly Operating Reviews: Lead or actively participate in monthly operating reviews, presenting key performance indicators, discussing ongoing initiatives, addressing open issues, and providing strategic updates to leadership.

• Leadership Reporting & Review: Regularly review operational issues, performance trends, and strategic recommendations related to the BIA environment with senior leadership, offering insights and actionable plans.

• ITIL/ITSM Adherence: Ensure all operational and engineering activities within the BIA environment adhere to ITIL best practices for incident, problem, change, and release management.

• Documentation & Best Practices: Develop and maintain comprehensive documentation, including system configurations, operational procedures, troubleshooting guides, and architectural diagrams.

• Continuous Improvement: Identify opportunities for process automation, efficiency gains, and functional enhancements within the BIA tool and its surrounding ecosystem.

You'll have...

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related technical field, or equivalent practical experience.

• 7+ years in IT operations & engineering, security engineering, platform engineering, SRE, or technical risk roles

• Backup, recovery, and resilience solution

• Solid understanding of Business Impact Analysis (BIA) methodologies, principles, and their role in overall business continuity and cyber resiliency.

• 3+ years of experience in an engineering, operations, or support role for enterprise-level applications, ideally within a large, complex organizational environment.

Even better, you may have...

• Experience with Service Now and the Business Continuity Management (BCM) module.

• Experience with Governance, Risk & Compliance (GRC) and tools such as Service Now GRC, Archer GRC, Everbridge.

• Experience with Google Cloud Platform (GCP).

• Experience facilitating BCP/DR Tabletop exercises.

• Proven experience with application maintenance, performance monitoring, and troubleshooting complex technical…