Data Analytics Manager

Data Analytics Manager

Job Description - Data Analytics Manager )

Job Title:
Data Analytics Manager

Reports to:
Chief Technology Officer

The Massachusetts Peace Officer Standards and Training (POST) Commission is an independent agency that oversees law enforcement departments and officers throughout the Commonwealth. The Commission is charged with the following:

• Establishing certification standards for law enforcement departments and officers;
• Determining whether those standards have been met;
• Developing regulations and policies governing law enforcement;
• Decertifying, suspending, ordering retraining for, or imposing other sanctions on officers who commit misconduct or otherwise fail to satisfy requirements;
• Maintaining, analyzing, and disseminating information regarding law enforcement; and
• Conducting investigations, adjudicatory proceedings, and public hearings regarding such matters.

The Commission is governed by, implements, and enforces Chapter 6E of the Massachusetts General Laws. Pursuant to that statute, the Commission collaborates with the Commonwealth’s Municipal Police Training Committee in several areas of its work.

The Commission is looking for an individual to join the Information Technology Division as a Data Analytics Manager. As a Data Analytics Manager, you will provide analytic and technical skills necessary to innovate, build, and maintain well‑managed data solutions and capabilities for the Commission. You’ll coordinate with business and technology stakeholders to deliver user‑centered solutions using agile methodologies and modern technologies.

In this role, you will collaborate with the various divisions within the Commission to manage and make improvements across a variety of reporting programs and develop policies to integrate data across distinct systems and ensure adherence to laws, regulations, and policies. You will serve as a liaison between technology and business, developing a deep understanding of key datasets, how they are used and offer guidance to the business on possibilities to improve our public data offerings.

• Assist with the configuration and implementation of our existing and future analytics solutions.
• Maintain key reports, automating them where possible and appropriate.
• Develop business requirements and strategy for managing and reporting.
• Work across several functional teams to deliver a unified reporting look and feel and cohesive approach to our public reporting requirements.
• Lead meetings with various department/functional stakeholders to identify research and analytics needs to meet the Commission's statutory requirements.
• Support functional area leadership with regular reports of key data and trends for the Commissioners and the public.
• Create, manage and maintain dashboards for internal and external audiences, including release of various reports and records.
• Assist with fulfilling regulatory data requests.
• Analyze and interpret data related to the Commission's goals.
• Conduct detailed data analysis on data used across business units to evaluate business process improvement that optimizes efficiency and quality.
• Work with IT and business stakeholders to define the data storage systems, data collection systems, data analytics approaches, processes and other strategies that optimize methodological efficiency, quality, and compliance.
• Respond to data and product related inquiries to support business and technical teams.
• Plan, develop, and deliver training on data and analytics concepts, tools, techniques, and data and analytical solutions.
• Acquire and maintain knowledge of the statutes and regulations relative to the Commission.
• Perform other duties as requested.

The Data Analytics Manager will be required to reside within 50 miles of the Commission’s Boston office while employed by the Commission. The individual will also be required to report to the Commission’s Boston office in accordance with supervisors’ instructions. Currently, Commission employees must report to the office at least two days per week and as otherwise directed.