Technical Trainer

Overview

Postman is the world’s leading API platform, used by more than 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at  or connect with Postman on X via @get postman.

P.S:
We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

At Postman, we aim to put the customer at the center of everything we do. With over 45 million users, the Customer Education team is at the forefront of supporting our customers on their journey with Postman. We build learning programs that boost adoption, create better developers and simplify our customers’ journey.

Postman is seeking a Technical Trainer to bring energy, passion and skill to lead customer workshops and training for our enterprise customers both on-site and virtually. Our ideal candidate is someone who has extensive experience using Postman and has trained large organizations in the past. You will be responsible for leading ILT modules that support different user roles, industries and skill levels.

The role will also manage ongoing design and delivery enhancements, always keeping the customer at the center.

• Design and deliver trainings that help customers understand how to use Postman effectively
• Develop training materials, such as demos and in-product exercises that help customers and internal teams understand how to use Postman at all levels.
• Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs
• Help develop internal tooling to support interactive training sessions
• Keep up-to-date with product updates and new features to ensure training programs reflect the most current information.

• 6 years minimum experience in enterprise training
• 3 years minimum experience with APIs and/or software development (NodeJS experience is preferred)
• Extensive experience using Postman is a plus
• Ability to travel up to 50% of the time
• Consistent track record of successfully handling stakeholder relationships
• Highly organized, with proven ability to work autonomously and run multiple projects at one time
• Plus: speaks at least one other language than English (Spanish is preferred)

The reasonably estimated base salary for this role ranges from $,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

In addition to Postman s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about.

We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers.

The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be…