Director, Campaign Operations Development & Alumni Relations

Overview

DIRECTOR, CAMPAIGN OPERATIONS, ADVANCEMENT, Development & Alumni Relations – join to apply for the role at Inside Higher Ed.

Location:

Boston, MA, United States. Salary range: $ – $. Full-Time/Regular. Posted Date: 9/10/2025.

• Campaign Operations & Special Projects:
  Serve as project manager for assigned fundraising mini-campaigns and emerging initiatives including the "You Are Why" mini-campaign for research and forthcoming BU Arts Initiative; coordinate planning, track milestones, and ensure follow-through against campaign goals.
• Collaborate with senior leadership and key stakeholders to develop, refine, and align campaign strategies informed by data insights and evolving institutional priorities.
• Utilize performance data to evaluate campaign effectiveness and recommend timely strategic adjustments to improve fundraising outcomes.
• Lead scenario planning, risk assessment, and impact forecasting to anticipate operational challenges and strategic opportunities.
• Partner with colleagues in Advancement and key campus offices to clarify priorities, anticipate project needs, and execute deliverables aligned with overall campaign strategy.
• Monitor campaign progress, identify and resolve inefficiencies or recurring needs, and recommend workflow and timeline optimizations in real time.
• Proactively identify gaps in campaign operations and propose and implement innovative, data-driven solutions.

• Lay the groundwork for project management best practices within Advancement—piloting, refining, and solidifying methods for campaign coordination and communication with a strategic, data-centered approach.
• Design and implement analytics frameworks and tools to measure campaign impact, resource utilization, and operational efficiency.
• Create templates, trackers, dashboards, status reports, and processes that integrate all campaign components and inform decision-making at all levels.
• Develop, document, and share project management and analytical best practices for Advancement campaign operations while partnering with other project management and Business Intelligence colleagues across the unit; facilitate knowledge sharing, workflow optimization, and continuity planning.

• Lead development of comprehensive dashboards and reports that provide actionable analytics on campaign progress, donor engagement, and fundraising metrics.
• Track and analyze key performance indicators (KPIs) to guide strategic adjustments and provide regular updates to senior leadership.
• Conduct trend analysis, segmentation, and predictive analytics in collaboration with the Business Intelligence team to identify high-impact donor prospects and opportunities for campaign growth. Support data gathering, advanced analysis, and interpretation to strengthen campaign performance reporting and storytelling.
• Monitor campaign budgets and expenditures in partnership with Finance and Administration colleagues to ensure fiscal responsibility and strategic resource allocation.

• Foster a culture of transparency, strategic thinking, data-driven decision-making, teamwork, and inclusion.
• Build strong relationships across Advancement and the wider university, encouraging cross-functional cooperation and collaboration.
• Lead initiatives to cultivate a data-informed culture within Advancement, promoting adoption of analytics to enhance planning and evaluation.
• Encourage continuous growth, learning, and the pursuit of innovation in campaign operations through analytical insights.
• Remain adaptable and enthusiastic about change as systems, structures, and campaign objectives evolve.

• Support additional campaign and stewardship initiatives, division strategic goals, and special projects as determined by Vice President and organizational priorities.

• Bachelor's degree.
• A minimum of eight years of relevant experience.
• Strong knowledge of campaign fundraising analytics.
• Experience staffing executive and academic leadership.
• Excellent written and oral communication and presentation skills.
• Superior collaboration skills.
• Significant…