Deputy Chief Information Officer

Job Summary

The Deputy Chief Information Officer (Deputy CIO) leads the core Technology functions of Enterprise Applications, Information Management, Infrastructure & Operations, Enterprise Client Services, and Technology Project & Change Management. The Deputy CIO is responsible for evolving and leveraging best practices for the delivery of technical systems at the MBTA to meet operational and rider needs. The Deputy CIO works with technology team leads to ensure that technology portfolios are managed appropriately, emerging technologies and ways of working are leveraged and implemented, costs are controlled, risk is mitigated, and business value is maximized.

The Deputy CIO also works with the business customers and technology leads to ensure that new initiatives are assessed, planned, and resourced effectively. The Deputy CIO participates in the MBTA project approval and oversight processes to ensure adherence to enterprise standards and architecture requirements thereby helping to create a more effective and efficient Technology environment in support of the MBTA.

• Work with the CIO, CDO, CISO and OCAO leads to develop the technology strategy and roadmap, enterprise standards, practices, and roadmap for infrastructure, architecture, data management, information security, and guidelines for all MBTA departments. Determines the operating model for information and technology to foster business-oriented and digital-ready culture, mindsets and practices.
• Ensure information and technology capabilities are delivered reliably, sustainably, cost effectively and securely. Ensure the IT contributions are delivered with agility based on changing business objectives, goals and strategies.
• Lead the development of an application and infrastructure roadmap that enables the success of IT strategic initiatives and aligns with the goals and strategy of the business areas.
• Maintain currency on new technologies and platforms. Provide direction on what emerging technologies should be assimilated, integrated, and introduced within the enterprise to ensure IT capabilities respond to the needs of the enterprise’s digital business strategy and integrate modern ways of working to how technology and infrastructure is managed and delivered.
• Develop and maintain an IT workforce with the appropriate mix of business knowledge, technical skills and competencies. Balance the need for growing the agility required to achieve digital business objectives, with ensuring the core IT functions are reliable, stable and efficient.
• Partner with the Chief Information Security Officer to ensure the safety and security of the MBTA’s technical environments.
• Partner with the Chief Digital Officer on the formalization and execution of a digital workplace strategy that enables the development of digital dexterity in the workforce. Ensure employees have the tools and work environment to be more engaged, productive, and effective.
• Participate with the Chief Digital Officer and MBTA’s senior leadership team to drive culture change in support of digital business transformation.
• Serve on IT Governance Committee leading enterprise planning and IT policy making working groups. Drive the development of enterprise technology standards, internal IT processes and performance metrics to ensure IT delivers value to the enterprise. Manage risks through the effective design, delivery and management of IT capabilities for the enterprise.
• Share fiduciary responsibility for Information Technology at the MBTA. Working with the Manager of IT Administration and OCIO senior staff, participate in the annual development of both Operating and Capital budgets for Information Technology and Information Security. Assist with the management of fiscal affairs of the Office of the CIO throughout the year.
• Develop consistent, standardized development processes and ensure they are consistently applied and updated on a regular basis.
• Engage with business stakeholders to align and prioritize current and future IT initiatives.
• Provide technology leadership to business leaders in order to provide IT solutions for their agencies that balance needs to meet their…