Associate Director, Technology – AI Products & Platform Engineering

Company description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.

Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

Overview

Associate Director, Technology – AI Products & Platform Engineering

Digitas is seeking a skilled and motivated Associate Director, Technology – AI Products & Platform Engineering to help shape and advance our bespoke generative AI platform. In this role, you’ll collaborate with cross-functional teams to deliver impactful AI-powered solutions for our agency and clients. You will work closely with product managers, engineers, and stakeholders to implement features, manage daily operations, and ensure the reliability and scalability of our AI tools and platforms.

Key Responsibilities

• Collaborate with Product Managers, engineers, and stakeholders to translate business needs into clear technical requirements and actionable tasks.

• Identify and recommend new features, functionalities, partnerships, and integrations that align with platform goals and client needs.

• Stay current with generative AI, Mar Tech, and related technologies to inform best practices and recommend improvements.

• Apply Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies, gathering and defining business requirements and user stories, and writing acceptance criteria using Gherkin-style formats.

• Collaborate with the QA team to develop comprehensive and effective test cases.

• Oversee day-to-day management of agile development teams, including supporting stand‑ups, sprint planning, and retrospectives.

• Guide the implementation of development best practices, coding standards, and agile processes to ensure quality and consistency.

• Partner with Product Managers to support the execution of the product roadmap and delivery of new features on our proprietary generative AI platform.

• Provide hands‑on technical oversight, troubleshooting, and problem‑solving as new features and enhancements are developed.

• Monitor platform performance, gather user feedback, and support ongoing enhancements.

• Support integration of new tools, APIs, and vendor solutions, collaborating with architects and infrastructure teams as needed.

• Communicate technical concepts clearly to both technical and non‑technical stakeholders.

• Identify and help resolve blockers to keep development teams on track and projects moving forward.

Who You Are

• Technically adept and passionate about Generative AI (and related tech), innovation, and delivering high‑quality solutions.

• Become a skilled expert in leveraging the features of our bespoke platform and applying prompt engineering techniques to enhance capabilities and support the Solutions team.

• Proficient in using a range of tools— including the Atlassian suite, Figma, and diagramming tools—to effectively manage and support fast‑paced development teams.

• Committed to learning and staying up‑to‑date with AI and Mar Tech trends.

• Collaborative and detail‑oriented, with a proven ability to thrive in dynamic environments.

• Flexible and resourceful, able to adapt to changing business needs and priorities.

• Clear communicator who can explain technical concepts to a variety of audiences.

• Enjoys working hands‑on with teams, supporting both technical and project‑management needs.

Qualifications

We’re looking for strong, impactful work experience, which typically includes:

• Bachelor’s degree in Computer…