Functional Solution Architect
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
VibeIQ Inc.
Full Time
position
Listed on 2026-01-22
Job specializations:
-
IT/Tech
Data Analyst, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
ABOUT US
At VibeIQ, we pioneer the future of digital collaboration with our innovative suite of apps built specifically for product teams. Our mission is helping companies that design, manufacture, or sell products work more effectively, enable a better work-life balance, and reduce their environmental impact.
POSITION SUMMARYThis Functional Solution Architect role is responsible for translating customer business processes and initiatives into scalable, well-configured VibeIQ solutions. This includes driving successful adoption across the full customer lifecycle. You will lead discovery processes, synthesize business requirements, craft functional solution designs, drive configuration of the VibeIQ platform, and guide customers through adoption.
ESSENTIAL FUNCTIONSCustomer Solution Ownership
Serve as the primary functional owner for assigned customer implementations from discovery through post-go-live optimizationBuild trusted relationships with customer stakeholders across merchandising, design, and sales rolesFunctional Discovery & Solution Design
Lead functional discovery sessions to understand customer workflows, requirements, pain points, and KPIsTranslate business requirements into functional solution designs aligned with VibeIQ’s platform capabilities and product directionDefine scalable configurations that balance customer specificity with long-term maintainabilityHands-On Platform Configuration
Configure the VibeIQ platform directly or drive implementation teams to configure the platformValidate configurations through functional testing and support user acceptance testingTroubleshoot functional and configuration-related issues during implementation and after go-liveData & Enablement
Define and document data models that support a customer processes, based on discovery and requirements synthesisGuide customers through data onboarding, including data cleanup, mapping, validation, and migrationPartner with technical teams to support integrations and data flows where applicableDevelop and deliver customer training sessions, workshops, and enablement materials to drive adoptionAdoption, Optimization & Feedback Loop
Monitor customer adoption and success metrics immediately after post-launchAct as a bridge between customers and Product teams during implementations, sharing insights that inform roadmap priorities and feature enhancementsSupport early validation or rollout of new functional capabilities with customers when neededCross-Functional Collaboration
Partner closely with Product and Engineering to ensure customer solutions align with platform standards and roadmap directionContribute to internal best practices, templates, and delivery standards for functional implementationsSupport pre-sales discovery and demonstrations as a functional subject matter expert when appropriateREQUIRED EXPERIENCE5–8+ years of experience in retail, apparel, footwear, or consumer goods in a functional consulting, business systems, or SaaS implementation roleHands-on experience configuring SaaS platforms (workflows, roles, permissions, data models)Experience working directly with customers in a client-facing role, leading workshops and training sessionsStrong analytical, documentation, and communication skillsComfort operating in ambiguity and helping shape internal processes in a growing organizationBONUS POINTSStrong functional knowledge of merchandising, assortment planning, line planning, or product development workflowsExperience with PLM systems (FlexPLM or similar)Familiarity with APIs, integrations, and data import/export processesPrior experience in a high-growth SaaS environmentExposure to visual line planning, design collaboration tools, or B2B selling workflowsWHY JOIN USTransform how companies work by empowering the collaboration behind every great productDeliver high-impact projects and value with world-class enterprise clients.Collaborate with top talent in a dynamic, growth-oriented company.Enjoy flexibility, autonomy, and opportunities for career advancement.Be part of a Professional Services team that values innovation, customer success, and continuous learning.BENEFITS401(k), Health, Dental, Vision
9 Paid Holidays per Year
Discretionary Time Off
Paid Parental Leave
VIBEIQ, LLC values a diverse team and is an equal opportunity employer.#J-18808-Ljbffr
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