Senior Technical Success Manager

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Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

As a Senior Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise customers. You won't just support software adoption; you will architect the vision for how Fortune 100 companies secure their development life cycles in the AI era. You’ll be the trusted advisor who turns "security" from a blocker into an enabler, guiding engineering leaders through complex Dev Sec Ops  transformations.

If you are passionate about helping customers navigate change management and unlocking business value through data-driven analysis, this is the perfect opportunity to influence the future of secure development.
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* What You’ll Do:

*** Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows.
* Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention.
* Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products.
* Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks.
* Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities.
* Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.
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* What You Bring:

*** 5+ years of experience in a customer-facing technical role, successfully engaging with executives and technologists to solve business problems with advanced technologies.
* Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America.
* Strong working knowledge of Developer or Application Security tools and workflows (e.g., Git Hub, Jira, Jenkins, VS Code).
* Experience leading technical or engineering programs with a proven record of thought leadership and business case development.
* Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives.
* Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.
** It’d Be Awesome If You Also…
*** Have a developer background, coding experience, or deep familiarity with modern Dev Ops environments.
* Possess prior experience in a direct or matrixed role leading technical transformation project teams.
* Have a history of problem-solving and innovation in developing technology programs.
* Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.
* Enjoy translating complex technical wins into clear business value—you love a good success story!

Annual Base Salary Range: $119,Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)
Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors.…