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IT Project Manager IT Consultant

Senior IT Service Delivery Lead | Incident & ITIL Excellence

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Zelis Healthcare, LLC
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 105000 - 140000 USD Yearly USD 105000.00 140000.00 YEAR
Job Description & How to Apply Below
A healthcare technology company is seeking a Service Delivery Manager responsible for ensuring reliable service delivery through Lean thinking and ITIL best practices. The role requires overseeing incident and problem management, driving root cause analysis, and managing performance metrics. Ideal candidates should have a bachelor's degree and extensive experience in IT Operations. The company offers a competitive salary range of $105,000 to $140,000 and promotes a hybrid work culture, valuing diversity and inclusion.
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Position Requirements
10+ Years work experience
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