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Operations Analyst — Hybrid IT Support

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Experis
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
Position: Applications Operations Analyst — Hybrid IT Support
A technology services company is seeking a Technical Systems Analyst in Boston, MA. The role involves providing Tier 2 IT support for applications, resolving service tickets, and ensuring high-quality customer service. Ideal candidates will have 3-5 years of experience, advanced troubleshooting skills, and proficient documentation ability. This position offers a blend of on-site and hybrid work, along with a competitive hourly rate for a contract duration of over 12 months.
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