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IT Support Technical Support

Lead IT Support Engineer — Hybrid, Boston

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: HMH
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading learning technology company is seeking a Lead Technical Support Specialist in Boston. You will handle complex technical issues and provide advanced support for a range of technologies. The ideal candidate has at least 5 years of experience in technical support and is proficient in troubleshooting Windows and macOS environments. The role requires strong problem-solving skills and the ability to mentor junior staff.

A hybrid work model is available, with a salary range of $80k – $100k.
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