Solution Configuration Specialist

Coda Metrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. Coda Metrix’s autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.

The Solution Configuration Consultant is a member of the Implementations Team, reporting to the Manager, Implementations. The Implementations team is a customer-facing team responsible for implementing and supporting Coda Metrix solutions with the goal of improving the medical coding, registration and billing efficiency at customer sites.

The Solution Configuration Consultant is a product configuration expert responsible for translating customer requirements into optimized system configurations. his role ensures Coda Metrix solutions are properly configured to deliver maximum value while maintaining implementation velocity and quality standards.

• Analyze customer data and requirements to determine and execute optimal CMX configurations using best practices

• Partner with internal teams (Coding, Dev Ops, Integration, Data Analysts, ML, Product, Engineering) to translate customer requirements into detailed technical specifications

• Design, test, and validate customer rules and configurations within the application

• Conduct thorough testing of configurations and parallel testing of onboarding and production environments

• Lead data quality workshops and document comprehensive customer data quality sign-off reports

• Manage environment cutover activities ensuring all teams understand and execute go-live actions

• Facilitate Coding & Billing Discovery workshops with complete ownership of the Billing portion

• Create detailed documentation of customer-specific configurations, rules, and testing

• Provide best practice guidance and adoption support throughout implementation

• Build strong customer relationships through effective engagement during calls and interactions

• Complete configuration templates for each implementation and document non-standard configurations

• Log all decisions in Project Management decision log and maintain project Jira tickets

• Contribute to process improvement efforts and team knowledge base

• Communicate customer feedback and configuration challenges to Product Management

• 3+ years experience as an Analyst within revenue cycle

• Bachelor's degree or equivalent additional years of experience

• Deep knowledge of product capabilities and configuration options (or ability to quickly develop this expertise)

• Understanding of healthcare revenue cycle workflows and terminology

• Outstanding written and verbal communication skills with ability to explain technical concepts to non-technical stakeholders

• Strong internal communication skills to efficiently align stakeholders around customer needs

• Extremely detail-oriented with commitment to excellence and precision

• Ability to work efficiently under pressure and handle multiple concurrent projects

• Proficient in Excel

• Knowledge of medical coding and healthcare billing/revenue cycle practices

• Startup experience in a healthtech environment

• Experience reading HL7 interface messages

• Advanced Excel skills

Learn more about our full-time employee benefits and how we take care of our team.

• Health Insurance:
  We cover 80% of the cost of medical and dental insurance and offer vision insurance

• Retirement:
  We offer a 401(k) plan that eligible employees can contribute to one month after their first day

• Flexibility:
  We have a generous Paid Time Off policy, which is managed but not limited, so you can take the time you need to relax and rejuvenate

• Learning:
  All new hires complete our 7-week Onboarding Program where they learn about our company and each of our departments through live sessions hosted by a variety of our leaders

• Development:
  We provide annual performance evaluations and prioritize working with employees on what their individual growth looks like

• Recognition:
  We recognize the outstanding achievements of our team through annual company awards where employees have the opportunity to nominate their peers

• Office
  
  Location:
  
  A modern open plan workspace located in the bustling Back Bay neighborhood of Boston

• Additional Employer Paid Benefits:
  We offer employer-paid life insurance and short-term and long-term disability insurance

All candidates will be required to complete a background check upon acceptance of a job offer.

Our company, as well as our products, are made better because we embrace diverse skills, perspectives, and ideas. Coda Metrix is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment.