Senior Site Reliability Engineer

Senior Site Reliability Engineer

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our Open Shift managed cloud services. Open Shift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running Open Shift at scale by enabling customer self‑service, making our monitoring system more sustainable, and eliminating work through automation.

At Red Hat, our commitment to open source innovation extends beyond our products – it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast‑moving technological landscape – and have a strong growth mindset. That’s why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency.

This empowers our associates to focus on higher‑impact work, creating smart, more innovative solutions that solve our customers’ most pressing challenges.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large‑scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.

The day‑to‑day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:

• Contribute code to increase the scalability and reliability of the service
• Contribute software tests and participate in peer review to increase the quality of our codebase
• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
• Participate in a regular on‑call schedule, including occasional paid weekends and holidays
• Practice sustainable incident response and blameless post‑mortems
• Resolve customer issues escalated from the Red Hat Global Support team
• Work within a small agile team to develop and improve SRE software, support your peers, plan and self‑improve
• Collaborate with cross‑functional teams to identify opportunities for AI integration within the software development lifecycle, driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use.

• A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands‑on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languages:
  Python, Golang, Java, C, C++ or another object‑oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting.
• As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or Open Shift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.

• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
• 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
• 2+ years of experience programming with at…