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Senior Manager, Digital CS Operations

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Klaviyo Inc.
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
A leading tech company in Boston is seeking a Senior Manager, Customer Success Operations to enhance digital engagement and customer success strategies. The role requires a minimum of 7 years of experience in customer success operations within a B2B SaaS environment, along with expertise in tools like Gainsight. Responsibilities include designing workflows, optimizing tech stacks, and translating strategic goals into actionable plans.

A Bachelor's degree is required. Competitive salary and benefits package offered.
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Position Requirements
10+ Years work experience
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