Technical Environment Manager – OCIO Investment Technology

Key Responsibilities Environment Oversight and Management

• Lead the management and oversight of diverse technical environments (development, integration, testing, staging, production, disaster recovery) supporting investment management workflows within an OCIO context.
• Ensure environments are stable, scalable, secure, and compliant with industry regulations.
• Manage multiple technology stacks and software platforms, ensuring seamless interoperability, data integrity, and high availability.
• Participate in strategic planning for environment delivery aligned with project phases, business priorities, and risk management objectives.

• Collaborate with internal architecture and engineering teams, as well as third‑party vendors, to design, implement, and maintain infrastructure supporting investment data ingestion, processing, analytics, and portfolio management.
• Oversee deployment, configuration, and integration of key investment management platforms, including proprietary systems and third‑party solutions such as State Street Alpha, Fact Set, and Jacobi.
• Develop and maintain monitoring and support capabilities to proactively address environment health, capacity, and security issues.

• Manage relationships with critical technology partners and vendors, ensuring service level agreements (SLAs) are met and vendor performance aligns with business needs.
• Coordinate vendor activities including software upgrades, patches, and support escalations to minimize disruption.
• Participate in contract negotiations, risk assessments, and vendor performance reviews in collaboration with procurement and legal teams.

• Ensure all environments comply with relevant regulatory requirements and internal policies related to data privacy, security, and operational risk.
• Work closely with cybersecurity teams to implement controls and monitor for vulnerabilities specific to investment management platforms.
• Contribute to incident response planning and root cause analysis for environment‑related issues impacting investment operations.

• Drive continuous improvement initiatives to optimize environment performance, reduce manual effort, and enhance automation in provisioning, deployment, and monitoring processes.
• Develop and maintain comprehensive documentation, environment standards, and best practices tailored to the investment management domain.

• Act as a key liaison between investment business groups, internal IT teams, and external vendors to facilitate effective communication and collaboration.
• Provide regular updates and reporting on environment status, risks, and improvement initiatives to senior management and stakeholders.
• Manage environment‑related risks and issues, escalating as necessary to ensure timely resolution.

• Proven experience managing complex technical environments in large‑scale IT landscapes, including internal and SaaS applications supporting investment management or financial services.
• Strong understanding of the software development lifecycle (SDLC), testing processes, and environment provisioning tools.
• Deep knowledge of investment management business processes.
• Experience working with diverse technology stacks and integrating multiple platforms in a financial services context.
• Excellent communication, stakeholder management, and leadership skills.
• Ability to coordinate multiple projects and priorities in a fast‑paced, dynamic environment.
• Strong problem‑solving skills, attention to detail, and a proactive approach to risk management.

• Experience working in Agile, Dev Ops, or Continuous Integration/Continuous Deployment (CI/CD) environments.
• Familiarity with ITIL or other IT service management frameworks.
• Knowledge of cloud platforms (AWS, Azure, GCP) and automation tools for environment provisioning and monitoring.
• Prior experience in an OCIO or investment consulting environment is highly desirable.