DeV Ops Engineer

DEV OPS ENGINEER

LOCATION: BOSTON

THIS IS A LOCAL ROLE/ HYBRID - MUST BE ABLE TO WORK IN THE BOSTON OFFICE 2-3 days a week.

Immigration sponsorship is not available for this role.

WILL NOT PAY RELOCATION EXPENSES

The role is at the intersection of infrastructure, reliability and software delivery. It entails ensuring seamless operations, enhancing system reliability and accelerating software deployment while addressing disaster recovery scenarios working with a partner’s Disaster Recovery as a Service (DRaaS) offering. Collaboration with cross-functional teams, automating processes and driving continuous improvement are expected. The hybrid infrastructure cross over for this position is responsible for implementing, managing, and monitoring enterprise windows infrastructure.

The role focuses on co-located infrastructure but stretches to include Azure cloud activities. Expertise in operating systems, Active Directory, and enterprise-class Applications.

• Design, deploy and maintain robust infrastructure components leveraging infrastructure as code (terraform) in the provisioning and management of resources
• Optimize infrastructure resource allocation, scalability and fault tolerance
• Automate repetitive tasks to reduce manual intervention
• Set up monitoring tools to track system health
• Define and measure service-level indicators and service-level objectives
• Monitor application performance, latency and resource utilization
• Create actionable alerts and dashboards
• Automate incident response, monitoring and alerting
• Implement security best practices across the infrastructure stack
• Implement security controls, vulnerability assessment and access management
• Work with an Azure cloud platform to manage resources
• Build and maintain CI/CD pipeline for efficient software delivery
• Collaborate with development teams to integrate automated testing and deployment
• Contribute to establishing a culture of continuous integration, delivery and improvement
• Bridge gaps between development, operations and other teams
• Ensure compliance with industry standards (GDPR, SOC 1, SOC2, etc.)
• Diagnose and develop fixes to implement quickly and efficiently for production incidents
• Maintain all Windows servers and domains including user administration and system security
• Actively monitor Windows systems to ensure optimal system operation and availability and take corrective action when required
• Design software and hardware configurations for servers and desktop systems
• Install, upgrade, and maintain Windows servers and desktops
• Recommend and implement process improvement activities
• Participate in an on‑call rotation for after‑hour and weekend support
• Resolve difficult problems when escalated
• Recommend and implement new technologies
• Participate in a 24x7 on‑call rotation

• Bachelor's Degree encouraged in one of the following fields; computer science or related field
• Azure Certifications preferred
• Minimum 4 years of experience in Information Technology
• At least 4 years of systems engineering, software engineering or Dev Ops engineering experience
• Experience using infrastructure automation tools such as Terraform
• Experience with vulnerability scanners and remediation
• Experience with Azure cloud services
• Familiar with containerization
• Experience with Microsoft Windows, Active Directory
• Experience with VMWare, Enterprise Class Servers and Storage
• Knowledge of Citrix services
• Experience with ISO/SSAE
  16/NIST or equivalent compliance is preferred
• Knowledge of firewalls, load balancers, VLANs, managed switches and routers
• Familiarity with ITIL framework
• May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements

• Excellent troubleshooting and analytical skills
• Effectively work and contribute as part of a team
• Up‑to‑date on latest industry trends; able to articulate trends and potential clearly and confidently
• A working understanding of code and script (Power Shell, Python, Perl, Ruby, etc.)
• Client relations skills
• Strong verbal, written and interpersonal skills
• Experience with Microsoft Office suite of products

Passion to drive ENGIE Impact’s mission…