M365 Engineer

Description

MassDOT is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

• Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse).
• Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams.
• Develop and maintain migration runbooks, technical documentation, and user guides.
• Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions.
• Resolve migration, integration, and performance issues in a timely manner.

• 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online.
• Proven track record of large-scale migrations using tools like Share Gate or Microsoft Migration Tool.
• Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance.
• Ability to resolve common migration challenges (permissions conflicts, metadata mapping, broken workflows).

• Configure SharePoint Online and Power Platform security: tenant/site-level permissions and role management.
• Azure AD integration for identity and access.
• Security and compliance features (DLP, sensitivity labels, retention).
• Enforce governance and best practices while balancing usability.

• Hands‑on experience supporting Power Apps, Power Automate, and Dataverse solutions.
• Strong troubleshooting skills for app performance, broken flows, and connector permissions.
• Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management).

• Proficiency in Power Shell scripting and PnP provisioning for automation.
• Familiarity with Azure Dev Ops, Git, or TFS for work tracking and deployments.

• Skilled at producing runbooks, SOPs, technical design documents, and knowledge base articles.
• Ability to clearly communicate technical guidance to IT staff, vendors, and business partners.

• Strong problem‑solving abilities, especially in migration and security.
• Excellent communication and collaboration skills with technical and business teams.
• Ability to manage multiple projects and support tickets simultaneously.
• Proactive, adaptable, and team‑oriented.

• Bachelor’s degree in computer science, Information Systems, or related field.
• Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
• Experience integrating M365 with third‑party tools (Adobe Sign, Salesforce, Service Now, ArcGIS).

• sharepoint
• power platform
• microsoft teams
• m365
• sharegate
• arcgis
• servicenow

• On‑site 2 days a week
• Intermediate Level
• Contract position based out of Boston, MA.

The pay range for this position is $51.00 – $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick Leave).

This is a hybrid position in Boston, MA.

This position is anticipated to close on Jan 16, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.