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Technical Support

Senior Customer Success Manager – Life Sciences

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A leading cloud technology company is seeking a Customer Success Manager to foster deep relationships with enterprise clients in the Life Sciences sector. This role demands over 7 years of expertise in Customer Success or SaaS environments. Responsibilities include ensuring clients receive maximum value from their Salesforce investment, managing expectations during critical incidents, and collaborating with cross-functional teams. Strong consultative and interpersonal skills are essential for success in this pivotal role.

Competitive salary offered with comprehensive benefits package.
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Position Requirements
10+ Years work experience
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