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Operations Specialist — Tier 2
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-13
Listing for:
TalentBurst
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A technology consulting firm is seeking a Technical Systems Analyst (Applications Operations Team) in Boston, MA. This hybrid role focuses on providing Tier 2 IT support for both homegrown and commercial applications. Responsibilities include handling incidents, supporting administrative functions, and recommending system improvements. Strong advanced technical knowledge is required, along with excellent customer service skills. The candidate must be able to provide timely resolution for service tickets and work collaboratively within a team to enhance application performance.
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