Oliver Wyman- Retail & Quotient - Principal

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Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit

Practice Groups:
Consumer, Telco, & Technology (CTT) & Performance Transformation (PT)

Location:

Boston, Chicago, New York, Dallas

Role:
Retail + Quotient - Principal

In CTT, we see consumer‑facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever‑growing. We aim to build new Partner connections by bringing together those serving consumer‑facing businesses, such as retailers, as well as technology, communications, media and services, to further elevate our narratives and exco‑relevance while maintaining deep sub‑sector capabilities.

Oliver Wyman is the leader in sustained impact for our clients in retail. We deliver significant improvements in our clients' sales growth and profitability – often in situations where the business model requires rejuvenation or reinvention. Our approach combines deep industry knowledge, state‑of‑the‑art analytics, a willingness to roll‑up our sleeves to dive into problems and the proven ability to achieve lasting change fast.

We support the world’s largest retailers on their toughest merchandising and operational challenges. Our expertise spans food, mass, drug, home, office, and specialty sectors, combining strategy with tactical day‑to‑execution and decision‑support. We help clients navigate disruptive new formats and changing consumer sentiments. Much of our work involves cutting‑edge analytics, including AI.

With Quotient — AI by Oliver Wyman, we combine the firm’s proficiency in AI implementation, deployment, and strategic advisory with our deep industry expertise. We assist clients in moving beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes. We’re constantly looking ahead, striving to keep ourselves and our clients at the forefront of technology, empowering organizations to thrive in the ever‑evolving AI landscape.

• Providing day‑to‑day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and sharing responsibility for the success of specific engagement(s)
• Leading and managing complex programs to ensure on‑time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence
• Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors
• Engaging fully in building business by identifying new and expanded opportunities
• Creating exciting and additive intellectual capital through thought leadership, and being knowledgeable on a broad range of adjacent topics
• Developing others and building a followership as part of asset building for the firm
• Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and well regarded by Partners, peers, and clients

• 7+ years of experience in strategy consulting and/or Communications, Media & Technology industry experience
• Strong background in conceptual problem solving and analytical skills
• Quantitative, technical toolkit including proficiency in SQL and Python
• Machine learning, data science, AI/genAI capabilities preferred
• Track record of leading and…