Lead Salesforce Developer

Lead Salesforce Developer

School/Unit Harvard T.H. Chan School of Public Health
Department Department of Information Technology
Job Function Information Technology
Location Boston
Job Type Full-time
Salary Grade 058
FLSA Status Exempt
Union 00 - Non Union, Exempt or Temporary
Term Appointment No

By working at Harvard University, you join a vibrant community that advances Harvard’s world‑changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

The Harvard T.H. Chan School of Public Health is a world‑renowned institution dedicated to advancing public health through cutting‑edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission‑driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work‑life balance are valued.

The Harvard T.H. Chan School of Public Health is seeking a Lead Salesforce Developer to join its Application Development team during a pivotal moment of transformation. The school is modernizing the way it delivers non‑degree education, and this position will play a critical leadership role in designing, developing, and rolling out a major upgrade to our Salesforce environment.

The Lead Salesforce Developer provides technical direction for the CRM group and serves as the primary architect and developer for Salesforce solutions supporting non‑degree program education, student services, human resources, and research strategy and development. This role ensures the stability, security, and scalability of the School’s Salesforce environments and related systems, while mentoring the CRM team and partnering with administrative and academic stakeholders.

• The Application Development team, part of the School’s Information Technology Department, consists of three specialized groups: CRM, Web Applications, and Administrative Services.
• The CRM group includes the Lead Salesforce Developer, a Senior Salesforce Developer, and a Salesforce Administrator.
• The group manages three Salesforce orgs supporting non‑degree education, administrative services, and research strategy and development.
• The team works fully remotely, collaborating across IT and functional units to design and deliver innovative and sustainable technology solutions that advance the School’s mission.

• Lead the design, development, and implementation of a major Salesforce upgrade supporting the School’s non‑degree education transformation initiative.
• Architect and manage Salesforce solutions across multiple orgs using Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud Account Engagement (Pardot).
• Define and uphold technical and architectural standards, coding best practices, and integration patterns.
• Evaluate new Salesforce releases and third‑party solutions to identify opportunities for improvement and innovation.
• Maintain and enhance the School’s SAML Single Sign‑On (SSO) configurations for Experience Cloud sites and other Harvard systems.

• Translate complex business and functional requirements into robust Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and APIs.
• Manage the full software development lifecycle, including version control, automated testing, CI/CD pipelines, and release management.
• Design and manage integrations with enterprise and external systems using tools such as Own Backup, Form Assembly, Nintex Doc Gen, and UPay Touch Net.
• Oversee data modeling, automation, and system configuration across multiple orgs to ensure security, performance, and scalability.

• Lead and mentor CRM team members, fostering a collaborative and technically rigorous environment.
• Partner closely with business analysts, administrators, and…