Senior Solution Engineer, Partner Ecosystem Management

Senior Solution Engineer, Partner Ecosystem Management

Join to apply for the Senior Solution Engineer, Partner Ecosystem Management role at Salesforce.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Are you a technically‑mindful, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast‑paced environment where you can build, scale, and evangelize cutting‑edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). This Specialist Solution Engineer role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase.

Our mission is to incubate, scale, and grow these solutions with a startup mindset. You will operate as a subject matter expert, articulating the value of our solutions and their seamless integration within the broader Salesforce portfolio. This is a dynamic role where your ability to think outside the box, challenge the status quo, and identify solutions that drive sales will be key to our team’s success.

• Salesforce Partner Ecosystem Management (PEM):
  The Hub for Partner Success – A unified, scalable platform for managing the entire partner lifecycle, enabling streamlined onboarding, engagement, productivity, enablement, channel strategy, and collaboration.
• Salesforce Channel Revenue Solutions – Designed to optimize and automate the complex financial aspects of channel sales, including Revenue Cloud and Channel Revenue Management capabilities.

• Support deal cycles for Partner Ecosystem Management and Channel Revenue Management solutions, including discovery calls, product demonstrations, and technical architecture meetings.
• Create and develop assets and programming to scale the Partner Ecosystem Management teams:
• Industry point‑of‑views
• Demo components and recordings
• Technical point‑of‑view documents
• Discovery guides
• Workshop programming
• Attend industry events and Salesforce World Tours to evangelize solutions.
• Internally evangelize the solutions across Core and Service Cloud Account Executives and Solution Engineers.
• Stay up to date on product innovation to speak to and demonstrate key features and benefits.

• Bachelor’s degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
• Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.
• Deep experience and understanding of the Salesforce Platform.
• Solid oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied environments.
• Strong presentation skills, both virtually and in person.
• Value proposition mindset with strong business acumen.

• Experience with Sales Cloud, Experience Cloud, and/or Marketing Cloud.
• Salesforce Admin 201 certification or similar technical certification.
• Previous experience as a solution/sales engineer for a CRM company or similar technology.

• A dynamic, fast‑paced environment with exciting challenges and opportunities to build compelling solutions.
• The chance to interact with the entire customer lifecycle, from discovery to solution implementation.
• Opportunities for continuous learning and professional development.
• A collaborative and supportive team environment that values innovation and fun.

If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all…