USER Operations Administrator, Research Operations, Analytics & Systems

USER OPERATIONS ADMINISTRATOR, Research Operations, Analytics & Systems

Join to apply for the USER OPERATIONS ADMINISTRATOR, Research Operations, Analytics & Systems role at Inside Higher Ed

Posted: 10/1/2025
•

Location:

BOSTON, MA
• Position Type:
Full‑Time/Regular

Salary Grade: Grade 49 – $86,050.00–$

Responsibilities:

• Support day‑to‑day management of users within the Huron Grants Management system.
• Ensure smooth operation of user management systems, providing technical support and resolving user‑related issues.
• Manage user accounts, roles, responsibilities, onboarding, exiting, and connectivity to active directory.
• Document key policies and procedures.
• Serve as liaison to the IS&T group for user management systems outside tier 1/2 support.
• Provide training and technical support to the university research community.

Required Skills:

• Bachelor's degree and at least 3 years of similar experience (experience may substitute for degree).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy, marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

To apply: