Development Operations and Product Leader Bridge

Development Operations and Product Leader 340 Bridge

Boston Medical Center (BMC) invites applications for the Development Operations and Product Leader role focused on its 340

Bridge platform, a 340B optimization solution developed by BMC Health System’s Pharmacy and System Analytics teams.

340

Bridge combines clinical, financial, and operational expertise to deliver a scalable, mission‑aligned technology solution. In its current phase, the platform is evolving from an internal tool to a full 340B optimization platform that will enable BMC and other health systems to better manage and maximize 340B program savings. The role emphasizes operational efficiency, clinical benefit, data integrity, and measurable community reinvestment.

The Development Operations and Product Leader oversees the technical foundation and maintenance strategy for 340

Bridge. This position blends strategic leadership with hands‑on execution, serving as a bridge between architecture, infrastructure, product design, and implementation in an early‑stage environment.

• Product Strategy & Roadmap
  • Develop and own the product vision, roadmap, and release strategy aligned with organizational goals and customer needs.
  • Lead requirements gathering and prioritization sessions with internal stakeholders (pharmacy, compliance, IT, finance).
  • Translate business, compliance, and operational insights into clear user stories and technical specifications.
  • Define success metrics for product performance, adoption, and customer satisfaction.
• Technical Leadership & Dev Ops Oversight
  • Lead design and architecture of the 340
    
    Bridge software platform, including data pipeline, integration layer, front‑end interface, and reporting engine.
  • Oversee development sprints and vendor/contractor relationships with software developers, UX designers, and data engineers.
  • Implement best practices for CI/CD, cloud infrastructure, data governance, and API management.
  • Ensure compliance with healthcare security and privacy standards (HIPAA, SOC 2, etc.).
  • Build and manage a lightweight infrastructure capable of scaling with future customer growth.
• Cross‑Functional Collaboration
  • Partner with the Innovation Office to translate the go‑to‑market plan for external use into technical milestones and deliverables.
  • Collaborate with BMC IT and compliance teams to meet data and security integration standards.
  • Serve as the primary technical interface for early customers, pilot sites, and health system partners.
• Operational Leadership
  • Establish agile development processes, sprint planning, and release cycles suitable for an early‑stage company within a larger health system.
  • Define and manage product budget, vendor contracts, and development timelines.
  • Support hiring and onboarding of future engineering and product team members as the organization solidifies and grows.
  • Lead post‑launch maintenance, performance optimization, and customer feedback loops.

These responsibilities collectively depict the general nature and level of work assigned to the employee(s) in this role. This is not intended to represent an exhaustive list of accountable duties.

• Required Education and Experience
  • Bachelor’s Degree and 8+ years of experience in software product development, with at least 3 years in a leadership or senior Dev Ops role; or equivalent combination of education and experience.
  • Experience building or leading cloud‑based applications (Azure, AWS, or GCP) in healthcare or highly regulated environments.
  • Experience with agile product management and leading cross‑functional product delivery.
  • Experience translating complex business problems into scalable technical solutions.
  • Experience with Git for version control and collaborative code management.
• Preferred Education and Experience
  • Master’s Degree.
  • Experience with 340B, pharmacy data systems, or health system financial operations.
  • Background in early‑stage or startup environments (spinouts, incubators, or venture‑backed companies).
• Certificates, Licenses, Registrations N/A
• Knowledge, Skills & Abilities (KSAs)
  • Strong understanding of data pipelines, system integration, and analytics platforms.
  • Excellent communication and…