More jobs:
Client Success Operations Specialist; SaaS
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-12
Listing for:
Flywire
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading financial technology company seeks a Client Success Operations Associate for its Boston office. The role involves responding to customer inquiries, troubleshooting technical issues, and documenting findings. Applicants should have at least 2 years of experience in a customer-facing technical support role, preferably in B2B SaaS or e-commerce. Proficiency with Zendesk and strong communication skills are essential. The position requires weekend availability and offers competitive compensation including restricted stock units and benefits.
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