Audio Visual Analyst
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2025-12-20
Listing for:
1872 Consulting
Full Time
position Listed on 2025-12-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, Digital Media / Production, IT Specialist
Job Description & How to Apply Below
This position reports into the IT Manager – Support.
Will be on team of 3, with one other AV Analyst on the team for the Boston office.
Salary$75K - $85K
Responsibilities- Maintain and manage the video conferencing infrastructure including hardware, software, and resource allocation.
- Maintain video conference schedule utilizing EMS Legal room reservation and scheduling software solution.
- Collaborate with local Information Technology staff on all AV and meeting needs including, but not limited to depositions, hearings, in-house trials and special events.
- Coordinate and collaborate with the Conference Services group for all meeting related requests and requirements.
- Train on-site Information Technology staff to support video conferencing setups, end point configurations, and hardware troubleshooting.
- Develop and maintain documentation of the audio and video conferencing environment including operational guidelines, processes, procedures, and quality assurance checklists.
- Monitor internal ticketing queue for related hardware and audio-visual issues and requests.
- Research new video conferencing technologies for testing and implementation.
- 3+ years direct experience with Cisco video conferencing systems and audio-visual concepts.
- Understanding of H323, SIP, and other related protocols.
- Understanding of IP and ISDN network fundamentals.
- Experience with video conference systems including bridges, gateways, gatekeepers, MCUs and end points.
- Experience with Webex for audio and collaboration solutions.
- Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.
- Experience with CMS/CMM
- Experience with online collaboration products including Webex, MS Teams and Zoom
- Experience with EMS Legal or similar room/resource reservation and scheduling tool.
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