Manager, CRM & Email Marketing; HubSpot Focus

Manager, CRM & Email Marketing (Hub Spot Focus)

Hybrid in Boston, MA

Who are we?

143 Studios is the award-winning media production company behind The Mel Robbins Podcast -- one of the top ranking podcasts in the world. We’re also the same team behind The Let Them Theory, a cultural phenomenon with over 5 million copies sold in 5 months, and six #1 Audible Originals. Every day, our work inspires more than 30 million online followers around the world and reaches hundreds of millions of people monthly.

143 Studios Holdings LLC is hiring a Manager, CRM & Email Marketing to own the strategy, execution, and optimization of our customer communications.

If Hub Spot is your playground and you love building smart, automated journeys that drive measurable results, this role is for you. You’ll lead our email and CRM marketing efforts end-to-end — from system architecture to creative execution — ensuring our audience engagement translates into retention, revenue, and loyalty.

Our audience spans millions globally — engaged, loyal, and eager for value. The next step is deepening those relationships. This role ensures that every message we send is targeted, data-driven, and aligned with our broader marketing engine.

As the architect of our CRM and email systems, you’ll play a critical role in how 143 Studios connects with, nurtures, and retains our audience across every lifecycle stage. The impact is direct and visible: stronger engagement, higher conversion, and scalable growth.

Build and execute an intelligent, data-backed CRM and email marketing program that transforms audience engagement into measurable business results.

You’ll design automation, optimize performance, and make Hub Spot work harder — creating efficient systems that deliver the right message to the right person at the right time.

CRM Management

• Own and operate the Hub Spot CRM, ensuring clean data, smart segmentation, and efficient workflows.
• Build and maintain automation, lead routing, and lifecycle management across the funnel.
• Partner with Sales and Operations to align CRM processes with business goals and reporting structures.
• Leverage behavioral and intent data to deliver personalized customer journeys and dynamic content.

Email Marketing

• Develop and execute lifecycle email campaigns for onboarding, education, retention, and re-engagement.
• Manage testing across subject lines, creative, and calls-to-action — and apply learnings to improve performance.
• Maintain brand consistency and deliverability standards across all campaigns.

Measurement & Optimization

• Track and report on core KPIs including deliverability, open rates, CTR, conversions, and attributed revenue.
• Build and maintain dashboards that surface actionable insights for leadership.
• Continuously refine segmentation, cadence, and content based on performance data.

Cross-Functional Collaboration

• Partner with Content, Growth, Sales, and Product Marketing to ensure cohesive messaging across channels.
• Support the sales team with nurture flows, lead scoring, and automated enablement campaigns.
• Contribute CRM and email insights to broader marketing strategy discussions.

• 4–6+ years of hands-on CRM and email marketing experience with deep Hub Spot expertise.
• Proven track record building automated workflows and lifecycle campaigns that convert.
• Strong understanding of CRM architecture, segmentation, and attribution.
• Data-literate: comfortable in dashboards, analytics tools, and funnel analysis.
• Solid grasp of messaging and copy principles for performance marketing.
• Proactive, self-directed, and comfortable in a fast-moving, creative environment.
• Experience in fast-paced, creative industries (media, DTC, digital content, or creator economy) preferred.
• Familiarity with SMS marketing, Zapier, or light HTML/CSS for email, preferred.
• Experience collaborating across content, paid, and product teams.
• Bachelor’s degree in Marketing, Business Administration, Digital Media, or related field.

• A detail-oriented CRM and email marketer who thrives on execution and continuous improvement.
• You care deeply about customer experience and take pride in…