Salesforce CRM Production Support

Technical

Skills:

hands-on experience in MS Excel, ability to write and understand SQL queries, knowledge of Salesforce CRM configuration (role/profile) and reports.

Experience:

A minimum of 2-3 years supporting and administering Salesforce CRM in the financial industry domain.

Communication

Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with business users, technical team members, and management.

Analytical

Skills:

Strong analytical and problem-solving skills, essential for troubleshooting issues and identifying root causes.

Attention to Detail:
Critical when working with data in Salesforce CRM to ensure accuracy in reports and data-driven decisions.

Customer Service Orientation:
Ability to work directly with end-users to resolve issues and answer questions, demonstrating a strong customer service mindset.

Teamwork:
Ability to collaborate effectively with support team members, developers, business analysts, and stakeholders.

Responsibilities include:

Tata Consultancy Services is an Indian multinational IT services and consulting company headquartered in Mumbai, with its largest campus in Chennai, Tamil Nadu.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are provided for qualified applicants with disabilities. Contact: accessibility or .

All new hires must complete Form I-9 and provide proof of identity and work eligibility.

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