Salesforce Project Manager

Overview

Project Leadership & Delivery Lead Salesforce CPQ/RCA and Billing implementation projects from initiation to go-live.

• Project Management methodologies (Expert)
• Salesforce Landscape

• CPQ
• CPQ Billing
• Salesforce Workflow

• Define and manage project scope, timelines, milestones, risks, and budgets.
• Establish and run project governance, steering committees, and stakeholder communications.
• Client & Stakeholder Management:
  Act as the primary point of contact for business and IT stakeholders, including C-level executives.
• Manage customer expectations and drive alignment between business goals and technical solutions.
• Facilitate workshops for requirements, business process redesign, and solution validation.
• Solution & Domain Expertise:
  Oversee design and delivery of Quote-to-Cash solutions, including:
  Product configuration, Pricing models (subscription, usage-based, one-time, custom pricing), Revenue recognition, Contract lifecycle and amendments, Billing and invoicing integrations with ERP/Finance systems, Ensure CPQ, RCA, and Billing best practices are applied to deliver scalable, robust solutions.
• Team & Vendor Management:
  Manage cross-functional teams including Salesforce consultants, architects, developers, and business analysts. Coordinate with offshore/onshore resources and external vendors/partners. Mentor junior PMs and consultants on Salesforce delivery methodologies.
• Risk & Quality Assurance:
  Identify and mitigate project risks proactively. Ensure solution quality through design reviews, test planning, and UAT signoffs. Manage cutover planning, deployment readiness, and hypercare support.

• 10+ years of IT project management experience with 5+ years managing Salesforce programs.
• Proven end-to-end project management experience in CPQ, RCA, and Billing implementations (minimum 2 full lifecycle projects).
• Strong knowledge of Salesforce Revenue Cloud modules, including: CPQ (Configure, Price, Quote); RCA (Revenue Cloud Automation / Revenue Recognition);
  Billing (subscription, usage, invoicing, dunning, credit notes)
• Experience integrating Salesforce with ERP/Finance systems (SAP, Oracle, Net Suite, etc.) for invoicing and revenue processes.
• Expertise in Agile and Hybrid delivery methodologies. Exceptional stakeholder management and CXO-level communication skills.
• Ability to translate business requirements into Salesforce capabilities and influence solution decisions.
• PMP, PMI-ACP, CSM, or Salesforce certifications (e.g., CPQ Specialist, Revenue Cloud Consultant) are a strong plus.

• Strong business acumen with an understanding of Quote-to-Cash processes.
• Ability to thrive in fast-paced, multi-project environments.
• Proven record of delivering complex, global Salesforce programs on time and budget.
• Collaborative leader with strong negotiation and conflict resolution skills.