Senior Lead Program Manager, Technical Programs

Senior Lead Program Manager, Technical Programs

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

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Klaviyo started with a simple idea: businesses should own their data and use it to create better, more personalized experiences for their customers. As a Lead Program Manager for Engineering, you’ll play a key role in bringing that vision to life by driving strategic initiatives and cultural programs that shape how Engineering operates. This highly visible role will partner closely with senior engineering leaders to align priorities, remove blockers, and build the connective tissue that keeps teams moving forward.

The ideal candidate thrives on managing complexity, enjoys “blocking and tackling,” and brings momentum to both immediate priorities and long-term initiatives.

You Will:

• Drive critical engineering initiatives:
  Lead high-impact programs that enable Engineering to operate and scale effectively—spanning org/process changes, headcount transitions, and our AI-first priorities.
• Bring big programs to life, from hackathons and AI workshops to conferences and recruiting initiatives, creating moments that energize the engineering organization.
• Enable engineering growth and learning:
  Evolve onboarding for engineers, intern/co-op programs, peer technical learning forums, and career development frameworks tailored for engineering roles.
• Strengthen engineering culture:
  Champion initiatives that celebrate engineering milestones, foster collaboration across teams, and create a productive in-office environment that builds morale across the organization.
• Amplify our technical brand:
  Partner with Talent Acquisition to support technical recruiting, employer branding efforts, and process improvements that highlight Engineering’s impact.
• Anticipate technical and organizational challenges, remove barriers, and create solutions that allow engineering leaders and teams to focus on building and shipping.

• 10+ years of experience in program management, operations, or strategy within a fast-paced environment (ideally SaaS or high-growth tech).
• Demonstrated ability to manage multiple priorities and deliver results across complex, cross-functional programs.
• Strong project management skills with fluency in tools such as Asana, Jira, or Smartsheet.
• Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels.
• Experience driving org-level programs such as onboarding, training, hackathons, or cultural initiatives.
• Strategic thinker who can connect big-picture goals with day-to-day execution.
• Highly adaptable, with a bias toward action and continuous improvement.

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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may…