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Campus IT Help Desk Analyst - AI-Powered Tier 1
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-12
Listing for:
Merrimack College Federal Cu
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A private higher education institution in Boston is seeking a Help Desk Analyst to provide tier 1 technical support. The role involves troubleshooting technical issues for faculty, staff, and students, and maintaining computer systems. Candidates should possess strong problem-solving skills and experience in a technology environment. The position requires a bachelor's degree or equivalent technical education and a commitment to customer service.
Located on-campus, this role contributes to a residential college experience.
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