Benefits Administrator

Role description

Benefits Administrator — Lead I - HR Specialist

Who We Are

UST Health Proof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members' well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all. We have a strong global presence and a dedicated workforce of over 4000 people spread across the world.

Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are

The Benefits Administrator is responsible for the day-to-day administration and coordination of employee benefit programs, including health, dental, vision, life insurance, retirement plans, wellness initiatives, and other ancillary benefits.

The Opportunity

• Administer group benefit programs such as medical, dental, vision, life, accident, disability, voluntary benefits, and retirement plans (401(k)).
• Act as the primary contact for employees and vendors regarding benefit plan coverage, eligibility, enrollment, and claim issues.
• Facilitate benefits enrollment and changes during new hire onboarding, life events, and annual open enrollment periods.
• Coordinate with payroll to ensure accurate deduction processing and benefits-related payroll changes.
• Maintain accurate and up-to-date benefits records in HRIS and benefits administration systems.
• Assist with compliance activities including nondiscrimination testing, ACA reporting, ERISA requirements, and required notices (e.g., COBRA, HIPAA, SPD).
• Review and reconcile monthly carrier invoices; investigate and resolve discrepancies.
• Participate in benefits benchmarking, plan design review, and renewal processes in collaboration with brokers or consultants.
• Support wellness programs, benefits communications, and employee education efforts to promote understanding and engagement.
• Help ensure all benefit offerings are in alignment with federal, state, and local regulations.

What You Need

Education: Bachelor s degree in Human Resources, Business Administration, or related field preferred.

Experience: Minimum 4-6 years of experience in benefits administration or a related HR role.

Knowledge:

• Strong understanding of benefits compliance (ACA, COBRA, HIPAA, ERISA).
• Familiarity with benefit plans including PPOs, EPOs, HSAs, FSAs, and retirement accounts.

Skills:

• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office (especially Excel) and HRIS or benefits platforms (e.g., Workday, ADP).
• Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Qualifications:

• Experience with benefits platforms or third-party administrators (Workday, Benefitfocus, Aptia, Guardian).
• HR or benefits-related certification (e.g., CEBS, SHRM-CP, PHR) is a plus.

Compensation can differ depending on factors including location, role, skill set, education, and experience. Role

Location:

Remote. Compensation Range: $60,000-$90,000.

Full-time, regular employees accrue up to 16 days of paid vacation per year, 6 days of paid sick leave per year (pro-rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave. They are eligible for medical, dental, and vision insurance, and for company-paid basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary short-term disability benefits, participate in a Health Savings Account (HSA) and a Flexible Spending Account (FSA). Some locations offer quarterly incentive-based bonuses or commissions. Benefits offerings vary by location (e.g., Puerto Rico).

All US employees who work in a state or locality with more generous paid sick leave benefits will receive those benefits where applicable.

At UST Health Proof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear and guide every action and decision.

UST Health Proof is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and fair chance ordinances.

UST Health Proof reserves the right to periodically redefine roles and responsibilities based on organizational requirements and performance.

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