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Benefits Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: MFS International Australia Pty Ltd
Full Time position
Listed on 2026-01-24
Job specializations:
  • HR/Recruitment
    Talent Manager, Regulatory Compliance Specialist, Employee Relations
Salary/Wage Range or Industry Benchmark: 60500 - 87500 USD Yearly USD 60500.00 87500.00 YEAR
Job Description & How to Apply Below
Benefits Specialist page is loaded## Benefits Specialist locations:
Boston time type:
Full time posted on:
Posted Todayjob requisition :
MFS-231566

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
** THE ROLE
** With minimal oversight and proven experience and knowledge of benefits operations, the Senior Benefits Specialist is responsible for efficient and accurate administration of all employee benefits including the Leave of Absence programs and process. This role is crucial for identifying trends, process improvements and opportunities to enhance the benefits offered and to provide excellent employee experience. Senior Benefit Specialist collaborates with benefits consultants and senior manager on program enhancements and new initiatives.

Senior Benefits Specialist may oversee ongoing administrative tasks performed by Benefits Coordinator or Benefits Specialist.
** WHAT YOU WILL DO
*** Administer all benefits processes including retirements, health and welfare plans with an emphasis on process improvement to ensure top-notch employee experience and accurate records in compliance with all local, state and federal regulations. Ensure thorough formal documentation for all benefits processes and accurate records are maintained while providing top notch employee support.
* Maintain proper documentation on benefits operations and procedures including additions or changes based on process improvements, or changes due to implemented plan design changes or related to with local, state and federal legislative mandates.
* Under the direction of the Senior Manager of Benefits and in partnership with Benefits Team members, provide input towards the strategy for employee well-being program working with input from ERGs, consultants, and business partners.
* Monitor performance of benefits vendor administrative services and product offerings. Identify and conduct root cause analysis reporting issues to Senior Manager of Benefits by consulting with Legal, Risk, and IT. Making recommendations as necessary in the event of under-performing vendors.  Participate in all benefit RFPs.
* Participate in benefits audit requests and efforts to remain compliant with filings related to applicable laws and regulations, such as the Affordable Care Act (ACA), the Health Insurance Portability and Accountability Act (HIPAA), and Massachusetts Paid Family Medical Leave Act (MPFML).
* Address employee inquiries and concerns related to benefits, work closely with HR, employees, and vendors to resolve issues in a timely manner.
* Partners with benefits and technology teams ensure benefits administration tasks are operationalized on the Workday platform where appropriate with a focus on continuous improvement.
* Using MFS internal procedures and compliance guidelines, review and make recommendations to leave of absence and Americans with Disabilities Act (ADA) accommodation requests, ensuring compliance with all applicable regulations. Responsible for monitoring changes in state and federal law as it relates to leaves of absence and accommodation.
** WHAT WE ARE LOOKING FOR
*** Bachelor's Degree required.
* 2-5+ years Benefits/HR experience required
* Demonstrated abilities using analytical thinking/problem solving skills in identifying issues and providing solutions as required, partnering with employees, internal partners, and vendors to resolve issues.
* Strong interpersonal skills with demonstrated ability to build and maintain productive working relationships with a wide range of contacts.
* Solid organization and time management skills with demonstrated ability to effectively manage multiple priorities and meet deadlines.
* Ability to protect and maintain highly confidential information.
** PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE
***…
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