Labor Relations Manager

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Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities, and issues. This role works jointly with Operations, Maintenance, Safety, and Human Resources to help achieve objectives and maintains a close working relationship with outside counsel to ensure consistent language and interpretation of collective bargaining agreements.

• Compensation package of $86,000 to $100,000 annually

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 9 standard and 3 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability

• Manage labor relations program of the property jointly with the General Manager.
• Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints.
• Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms to protect the best interests of employees and the company.
• Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations.
• Coordinate and schedule labor meetings, grievance and step hearings.
• Attend grievance hearings, arbitrations, collective bargaining sessions and other labor meetings as needed.
• Maintain updated grievance log and case files and ensure compliance with deadlines.
• Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property.
• Track labor issues and follow up to resolve items and concerns.
• Handle and assist with union information requests and act as a resource and liaison for labor‑related inquiries.
• Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence.
• Submit standard monthly reports to the client.
• Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances.
• Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA) and monitor/minimize exposure of the company.
• Maintain hard copy and digital library of collective bargaining agreements, Memorandum of Agreements, and wage rates.
• Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities.

• Bachelor’s degree in human resources, law, or a related field.
• Juris Doctor (JD) degree preferred.
• Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment.
• Comprehensive knowledge of labor and organization theories, principles, practices and techniques.
• Ability to understand sound negotiation and de‑escalation principles.
• Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation.
• Ability to communicate with all levels of an organization in a clear, concise and professional manner, in either verbal or written form.
• Working knowledge of Microsoft Windows programs.
• Analytical and problem‑solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines.
• Demonstrated good judgment and strong critical thinking skills.
• Excellent interpersonal skills.
• Ability to work proactively, independently and reliably under tight time frames in a fast‑paced environment.
• High level of organization, detail orientation and ability to time‑manage across multiple deadlines.
• Must be mature, flexible, intellectually alert and able to command the respect and confidence of union representatives.
• Be self‑motivated, quick‑thinking, flexible, and able to juggle multiple and diverse responsibilities.
• Must possess an…