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Customer Service Rep

Luxury Hotel Reservations Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: InterContinental Hotels Group
Full Time position
Listed on 2026-03-05
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel brand in Boston is seeking a Reservations Coordinator to manage guest room inventory and coordinate reservations for business and transient accounts. Ideal candidates will have an associate degree and relevant experience, along with fluent English skills. Duties include monitoring email inboxes for guest requests, assisting with group reservations, and maintaining positive client relations. The position offers competitive financial and benefits package, including hotel discounts and a dynamic team environment.
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