Banquet Operations Manager

Levy Sector

Position:
Banquet Operations Manager, Thomas M. Menino Convention and Exhibition Center

Salary: $78,

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award‑winning restaurants;

iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All‑Star Games.

At the helm of all catered events in‑house at the most premier Convention Center in New England, Catering Operations Managers lead the planning and execution of all operations for catered functions at the Boston Convention and Exhibition Center. Under the leadership of the Director of Catering Operations and in collaboration with our esteemed sales and culinary teams, this position offers a creative and detail‑oriented food and beverage professional the opportunity to enhance some of the city’s biggest meetings and events.

• Ensures team members have the tools necessary to complete their jobs
• Executes all menu requirements, fulfills all guest‑specific service requests, while demonstrating a passion for exceeding client expectations
• A strong attention to detail
• Builds and maintains strong relationships with clients, guests, subcontractors, and Levy team members

• A strong attention to safety and sanitation practices
• Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
• Practices proper product control and handling of all inventory and equipment
• Follows and enforces responsible alcohol service policies

• Promotes a cooperative work climate, maximizing productivity and morale
• Displays a positive attitude towards team members

• English reading, writing, math and computer skills required
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• May be required to perform diverse physical tasks
• Possible hazards include, but are not limited to, slips, trips, falls, burns, cuts and strains
• Stamina to work 60 hours or more per week at times
• Must be flexible with schedule, able to work different shifts
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company documents
• 1–2 year experience in Catering/Banquets Management

• Minimum of Associate’s Degree preferred
• Two to four years fine dining restaurant management experience is required
• Comprehensive food and wine knowledge; applicant should be well versed on food and wine pairings
• Requires operations management experience with purchasing knowledge
• Excellent communication and computer skills are needed, including knowledge of MS Office products
• Serv Safe Certified preferred

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills,…