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Customer Service Rep English Customer Service

Guest Experience Agent - Luxury Front Desk

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Raffles Hotels & Resorts
Full Time position
Listed on 2026-01-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 27 USD Hourly USD 27.00 HOUR
Job Description & How to Apply Below
A luxury hotel in Boston is seeking a Front Desk Agent to provide exceptional service to guests during check-in and throughout their stay. The chosen candidate will handle reservations, attend to guest inquiries, and ensure compliance with Raffles standards. Ideal candidates should have excellent customer service skills, a high school diploma, and experience in a hotel or related field. The role offers an introductory pay rate of $27 per hour, increasing to $30 after 90 days, along with excellent benefits and growth opportunities.
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