Director of Sales

Director of Sales page is loaded## Director of Sales remote type:
On-Site locations:
Hyatt Regency Boston Harbor - Boston, MAtime type:
Full time posted on:
Posted Todayjob requisition :
JR112223

Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 Trip Advisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service.

We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score! When you join our team, you'll enjoy a free hot meal during your shift and a comprehensive, competitive benefit program for the physical, mental and financial wellness of you and your family including:

-Benefit eligibility within first 30 days
-Health plans for medical, dental & vision
-Generous 401k match
-Paid time off including vacation, sick time and flexible holidays
-Tuition reimbursement
-Hotel stay discounts and more! Our location is convenient for commuters with free on-site parking and MBTA stations close by.

We value U.S. military experience and invite all qualified military candidates to apply.
** Overview
* * Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.###

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** Essential Duties and Responsibilities
*** Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
* Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
* Ensure training programs are conducted regularly and HEI standards of performance are met.  Give guidance and counsel staff toward improvement.
* Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
* Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.
* Organize and/or attend scheduled sales department, executive committee, and related meetings.
* Knowledge of travel industry, current market trends and economic factors.
* Ability to access, understand and accurately input information using a moderately complex computer system.
* Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
* Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.
* Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.
* Professionally represent the hotel in community and industry organizations and events.
* Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.#
** Qualifications and Skills
** Education and Experience
* Bachelor’s degree preferred.
* 5+ years of sales leadership in similar sized operation preferred.

Knowledge,

Skills and Abilities

* Proficiency in Microsoft Word, Excel, and Delphi.
* Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
* Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.
* Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
* Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without…