Luxury Front Office Manager — Guest Experience Lead

A prestigious hotel in Boston is seeking a Front Office Manager to lead the team and ensure guest satisfaction. The role requires 3-4 years of experience in a luxury hotel, proficiency in the Opera system, and exceptional leadership skills. Responsibilities include coaching staff, efficiently managing check-ins and check-outs, and communicating effectively with guests and all departments. The ideal candidate is detail-oriented, organized, and a self-starter with great interpersonal skills, eager to thrive in a dynamic hospitality environment.
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